Zoey from this place should be fired. All she's good for is staring at you when you first approach the counter like you just came down from outer space no hello nothing. Definitely ruined my experience here, would not be going back. Rather go farther for better customer service.
I go like everyday because the staff is always dope, and they actually talk to you. It ain't just about the money here. I appreciate the extra crunchies too. Keep it up!
My favorite chain soft serve ice cream place since I was a child. Great service and quality, plus Wednesday is still Buy 1 Get 1 Free soft-serve sundaes. What more do you need???
Great customer service! Cookie butter is amazing! All and all great place to go for ice cream.
Horrible. The girl who worked here tonight 8/9 Zoey, should really look for a new job. She clearly did not want to be there. Didn't even greet me when I walked in. She didn't say not one word actually. What when I requested toppings on my ice cream,she looked at me like I was crazy. Never coming here again. Customer experience should be Carvel's first priority. That regenerates new customers. At this point, you lost a customer.
Carvel is a US Bakery based in Stratford, Connecticut. Carvel is located at 1575 Barnum Ave, Stratford, CT 06614, USA.
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